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The Truth About Florida Window and Door

Real complaints. Verified reviews. Know the risks before you hire.

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Florida Window and Door is a well-known contractor in South Florida specializing in impact-resistant windows and doors. But beyond the glossy ads, many customers have reported serious concerns—from poor workmanship and missed deadlines to billing issues and unresponsive management. This site exists to make that information public, so homeowners can make smarter decisions.

What Customers Are Saying

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BBB Rating (out of 5)

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Complaints and Counting

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Resolved Complaints

As reported by Better Business Bureau as of July 2025.

Who's Behind the Company?

Scott Berman

Chief Executive Officer

Scott Berman has a long history of legal issues tied to past and current window businesses. He previously paid restitution after being shut down by the Florida AG, and now leads Florida Window & Door under Northfield Holding Corp.

Collin Beck

Director of Sales

Collin Beck was recently sued by a competitor for breach of contract and misuse of proprietary information. He oversees sales practices that have drawn consumer complaints for misrepresentation.

Debra Jenkins

Chief Financial Officer

As the CFO of Florida Window and Door, Jenkins oversees finances during ongoing vendor disputes and large unpaid debt claims filed against the company in recent years.

The following summaries are based on publicly accessible legal filings, regulatory complaints, and business records. This information is provided for consumer awareness under the right to publish truthful material.

Past Legal and Public Records

Florida v. Florida Window (2009 – FL Attorney General) – The state shut down Berman’s former window company and ordered $118,000 in restitution after deceptive business practices were found. View case summary
DBPR v. Scott Berman (2015 – Permit Law Violation) – Florida DBPR filed a complaint after Berman took a $5,000 deposit and failed to file for permits in the legal timeframe. View public record
Cruikshank v. Florida Window & Door (2015) – A customer sued after paying ~$50,000 for unfinished work over a 2½ year span. The company blamed the customer for nonpayment. Read more
Merson v. Northfield Holding (2024 – Federal Class Action) – A TCPA class-action was filed accusing the company of spam robocalls without consent. Case is pending in federal court. Federal court docket
Window Nation v. Collin Beck (2024) – Florida Window and Door sales director was sued by a former employer for misusing trade secrets and violating a noncompete. PACER case link
Kaplan v. Northfield Holding (2024) – A debt collection complaint of $161,537 was filed against the company by a vendor in September 2024. Trellis case record

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